People Experience Coordinator (6 months fixed contract)

 

CHANEL is a privately-owned company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We care deeply about our employees and strive to create a safe environment that values people’s humanity and uniqueness so that they are free to bring their full selves to work and to their life’s calling.

Inspired by our founder, Gabrielle Chanel, who constantly pushed boundaries in her personal and professional life, there is no one way forward at Chanel. We offer a unique work environment where you are encouraged to better understand the brand, the business, and your motivations, so that together we can unlock the possibility of your growth.

At CHANEL, being a purposeful and human-driven employer means being intentional, meaningful and caring in inspiring our people; fostering environments that reflect our strong values; encouraging and enabling inclusion; and investing in work and workplaces that foster collaboration and well-being. This is critical for the long-term success of our business.

Mission of People Experience team:

• The People Experience team drives people-centricity and is the key to enhance employee experience, engagement and well-being in Chanel, championing best workplace practices and delivering quality HR service to the workforce. The team is a key influencer and advocate to perpetuate Chanel’s culture and values.
• As the primary contact point to employees on employee matters, People Experience team proactively curates a meaningful journey throughout the employee lifecycle, identifying and improving critical touchpoints to attract, engage and retain people / talents.
• A valued partner to Business HR, The People Experience team is responsible for bringing the Voice of employees and relevant employee insights to the Business. As such, the team should be adequately informed of both people and business priorities to strategically execute people initiatives and daily operations in an efficient and effective manner.
• Given the ever changing landscape and highly competitive luxury retail talent market, People Experience team plays a crucial role as a change agent to the workforce, focusing on people centric / engagement activities and provide effective communications that resonate and motivate their designated employee segments / teams.
• The People Experience team should be enthusiastic, service-oriented and an excellent communicator and collaborator, adaptable and thriving in a people-centric environment. And, the team should be skilled in engaging with others to promote a motivated and productive work environment.

Main roles of this jobs are

1. On-Boarding

• Execute and facilitate pre & on-boarding of new hires in office and frontline to deliver a superior new hire experience
• Proceed On-Boarding revamp project partnering with Business HR by enhancing quality throughout the pre-employment onboarding process
• Faciliate 3 days monthly On-Boarding training for new hires by ensuring timely communication with various stakeholders and providing logistics supports

2. Employee Engagement

• Assist in the successful implementation of employee engagement initiatives (i.e. year-end party) partnering with various taskforce members
• Support the other employee engagement initiatives as needed (i.e. cultural event, ESG, FBP engagement event)

3. Proceed People Experience project

• Proceed ongoing People Experience projects with team

Qualification

• BA Degree or higher
• 4-8 years of experience in HR
• Experience in employee engagement event is preferred

Competencies

• Agility to learn and adopt / Able to work and perform under pressure
• Effective and succinct communication skills
• Resilient mindset and can-do attitude
• Strong interpersonal skills & good team player
• Working level of written & verbal English
• Excel / Powerpoint

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